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Privacy Policy

Last Updated: December 2024

At Kleaningly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

We collect information you provide directly to us, including when you:

  • Make a purchase or attempt to make a purchase
  • Create an account
  • Contact us for customer support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include:

  • Name, email address, shipping address, billing address
  • Payment information (credit card numbers, billing address)
  • Phone number
  • Order history and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support and respond to your inquiries
  • Send you marketing communications (with your consent)
  • Improve and personalize your shopping experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Companies that help us operate our business, such as payment processors, shipping companies, and email service providers
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our website functionality

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

5. Third-Party Advertising

We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected]

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of the sale of personal information (we do not sell personal information).

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]